Want to Be Heard by Thousands in Seconds? Use Voice Calls!
Businesses, educational institutes, healthcare providers, emergency services, and even political parties use bulk voice calls (also called Voice Calls or Voice Broadcasting) to send pre-recorded voice messages to a large audience simultaneously through a phone call. Mostly, they take the help of any bulk voice call service provider like GetaMSG as they have the infrastructure, scalability, and tools required for such a volume of voice campaigns efficiently.
For the past few years, this bulk voice call service has been used increasingly in the advertisement and promotions domain. It is now used largely to deliver messages during election campaigns to share campaign updates, remind people to vote, and similar messages directly to voters. It is also used for surveys, to share alerts and notifications, and to share meetings or conference updates. The bulk voice call service provider India handles the technical aspects, such as automated dialing, message delivery, and response tracking.
How does Bulk Voice Call work?
i) Message Creation – a voice message is recorded either using a pre-recorded one or creating a personalized message, depending on the campaign’s goal.
ii) Recipient List Preparation- a properly formatted list of phone numbers is made, ensuring no duplication.
iii) Data Uploading- the list of the recipient phone numbers is uploaded to the bulk voice call service provider’s platform.
iv) Personalization (optional) – if required a personalized voice message that includes a recipient’s name or other specific information can be created, and this information is sent to the recipient.
v) Scheduling- delivery is scheduled for a specific date and time as per your choice.
vi) Message Delivery – as per the schedule, the bulk voice call service provider initiates the automated bulk voice call service. Once the recipient responds to the call, the pre-recorded message is played.
vii) Reporting- a good bulk voice call service provider always sends detailed reports on the delivery status of each message which tracks the answered calls, un-answered calls, and those that went to voicemails.
What Is Bulk Voice Call Opt-Out and More Options?
A point to note here is, recipients may have the option to opt out of receiving further such voice calls by pressing the specified keys during the call; or for more information, or connect with an executive.
Here are some options:
a) Keypress Opt-Out
At the end of the call, recipients might get the option to press a specified key to opt out of future calls.
b) Reply with a Text
Option of sending text message to opt-out.
c) Dedicated Opt-Out Number
A phone number can be provided to the users, to call or send text to unsubscribe.
What Are the Advantages of Bulk Voice Calls?
Outreach- allows to reach a large audience simultaneously, making it effective for announcements, promotions, or emergency alerts where many people need to be contacted in one go.
Cost-Effective- bulk voice calls are cost-effective and can save businesses a huge amount of time and money.
Time-Saving and Convenience- as bulk voice calls automate the calling process, it eliminates the hassle of dialing individual numbers saving time for businesses.
Reports: many bulk voice call service providers share detailed reports on the delivery status and recipient responses showing the campaign performance and success rate.
Need a Bulk Voice Call Service Provider? Points to Consider
Some points to consider are:
1. Uptime
Enquire how often the service is up and running without interruptions. High bulk voice call service uptime means fewer disruptions, and more reliable service for communications. For example, an uptime of 99.9% means the service is down for less than nine hours per year. A reliable bulk voice call service provider offers high reliability and uptime guarantees.
2. Scalability
The provider should be able to scale up or down as per the business needs.
3. Pricing
Transparent pricing, no hidden costs and preferably with pay-as-you-go plans.
4. Features and Customization
Features like automated dialing, call recording, and integration with CRM systems along with customization options to tailor to the specific needs should be available.
5. Customer Support
Bulk voice call service requires good customer care support to handle issues or queries.
6. Security and Compliance
The bulk voice call service provider must comply with all regulations, offer robust data security, and ensure privacy. The service provider must provide all documents guaranteeing security and compliance.
7. Reviews
The service provider should give references to clients for verification and reviews to understand the quality of service.
8. Demos and Trials
The provider must offer demos and trial periods before committing to a long-term contract.
Conclusion
Bulk voice calls are a helpful and cost-effective way to reach out to a large audience at a time. Industries and government institutions benefit from this technology. While there are many service providers, selecting the right partner needs some thoughts, and points to remember. Security, compliance, and privacy must be strictly adhered to at all times.
